Recruitment Agency of the Year – Small (20-49 Employees) 2020

Signify Technology

Last year’s winner of the 2019 Recruiter Awards Best New Agency, Signify is a bespoke technology recruitment agency, exclusively serving the Scala programming community.

  • Signify demonstrates its true commitment to improving the reputation of the recruitment industry, proving that a company can be ethical and live by customer service, and still yield incredible results. It managed to exceed all its targets, including 100% team growth, bring in improved revenue (growing 112% in sales) and expand globally (opening its first office in the US).
  • The judges were impressed with the zeal of Signify, where there was a culture of enthusiasm and pride in the recruitment industry, leading to building a business model based on customer service, placing candidates’ and clients’ happiness at the heart of its success. To prove these aren’t just words, Signify has got rid of KPIs in favour of customer service scores, putting them throughout its promotions and pay rise structure.
  • If consultants want to progress or earn more, they have to pass knowledge through the business, upskilling new recruiters and sharing lessons and challenges. They also have to show a dedication to community, whether that’s the Scala community or serving the local community through charity and outreach programmes.
  • A strong category. It was nice to see so many small businesses championing for positive change for their industries. Many submissions were punching above their weight with stories of investment and growth.

Judges’ comments: “Signify’s story was the most heartfelt and honest, weighting ethics and great service over just billings. They’re in a niche, they know who they are, and they’re sticking to it.”

Also: A strong category. It was nice to see so many small businesses championing for positive change for their industries. Many submissions were punching above their weight with stories of investment and growth.