BEST CLIENT SERVICE 2023

Harper Fox

Harper Fox Search Partners provides senior leadership talent and executive search solutions for the global energy, engineering, manufacturing, transport, technology and utilities sectors. It is a female-owned boutique search firm, offering a bespoke service to its clients, with offices in London, Birmingham and Texas.

  • The business excels in 100% retained STEM executive recruitment, placing board composition, C-Level, director, senior leadership talent and niche technical requirements internationally. 
  • Harper Fox benchmarks all relevant industry professionals to pinpoint highly relevant candidates from longlist to shortlist. The comprehensive candidate assessment produces a 97% candidate retention rate. They also support organisations to pinpoint future leadership talent within their business.
  • It leads businesses to define equality objectives to develop a cohesive strategy, which it says will attract, present and advance diversity recruitment. This is supported by equality, diversity and inclusion (EDI) business analysis, gender pay gap advisory, and identifying and removing bias from the talent recruitment process. It has achieved a 43% increase in placing diverse talent, compared to the industry average of 11%.
  • The company’s complementary resources include a 30+ page EDI Guide, Trailblazer Talks video podcast series tackling taboo topics and the launch of its first in-person non-profit, Harper Fox-funded EDI in STEM event, STEM:Diversified.

Judges’ comments 

“Harper Fox was the stand-out winner, with the judges bowled over by services offered such as coaching, talent mapping analysis, benchmarking, video podcast series and the STEM event. The entry was backed up by excellent statistics and client testimonials. It clearly puts a huge amount of effort into understanding client needs and wanting to be a force for good in the recruitment industry.”

Highly commended: ersg

“We awarded a highly commended to ersg for clearly going the extra mile for clients in some challenging markets. We also liked initiatives such as the client service charter, which demonstrates its commitment to transparency and responsible business practices.”