MOST EFFECTIVE BACK OFFICE OPERATION 2024
nGAGE Talent
With a diverse portfolio of 21 brands within the STEM, health and social care sectors and operating in over 70 countries, the nGAGE Talent platform drives global operations and allows the company’s brands to leverage technology, shared services and offshore delivery for efficient back-office functions. Brands within the group typically focus on sales and fulfilment, lacking significant IT, finance, legal, marketing or payroll capabilities.
For instance, operating within a global legislative landscape, nGAGE’s back office harnesses specialised local knowledge of recruitment/employment and commercial law with expertise in the UK, US, Germany, Netherlands, Ireland and Australia. This helps the group navigate regulations encompassing recruitment, contracts, working hours and employee rights across dozens of countries. It entails compliance with local labour laws with aspects such as taxation, complex parental rights, minimum wage, overtime, and ensuring fair and equitable treatment of employees. This also involves compliance with regulations such as the General Data Protection Regulation (GDPR) in Europe, Privacy Act in Australia, POPIA in South Africa and the Californian Privacy Act to foster trust and confidence amongst all stakeholders.
Another example of excellence: nGAGE’s AI-powered marketing automation screened 500,000 applications, reducing consultant time by 75%. Candidates passing screening receive twice-daily job alerts, accelerating placements and generating £8m gross profit.
Highly Commended: The Recruit Venture Group